Privacy policy
We collect only what we need to take your payment and deliver your order, and we never sell it. The data controller is FOP Oleg Kriukov, Lviv, Ukraine, hello@loosebrickpuzzles.com.
What we collect and why
| Data | Why |
|---|---|
| Name, phone | Shipping your order and contacting you about it |
| Shipping address | Delivery and the customs declaration |
| Order confirmation, receipt, tracking, puzzle answers; news about new series only if you opt in | |
| Payment details | Handled by monobank; we never see or store your card number |
| Anonymous site statistics | Understanding how the site is used |
Who we share it with
Only the services needed to complete your order: monobank (payments), Checkbox (electronic receipts), Ukrposhta and the postal service in your country (delivery and customs), [email service], Vercel (hosting), [database], [analytics service].
How long we keep it
Order records are kept for as long as Ukrainian tax rules require [period — check with accountant]. Newsletter emails are kept until you unsubscribe.
Your rights
You can ask what data we hold about you, correct it, withdraw consent to emails, or ask us to delete it where the law doesn't require us to keep it. If you live in the EU or UK, you also have the rights given by the GDPR, including complaining to your local data protection authority. Email hello@loosebrickpuzzles.com.
Cookies
We use essential cookies and browser storage to make the cart work, and analytics cookies for anonymous statistics. You can turn analytics off in your browser settings.